1. What materials are used in Unzi Wear handbags?

Our handbags are crafted from high-quality materials, including genuine leather, vegan leather, and durable fabrics. Each material is carefully selected to ensure a perfect blend of style, durability, and comfort.

2. How do I care for and clean my Unzi Wear handbag?

To maintain the beauty and longevity of your handbag, we recommend wiping it with a soft, damp cloth to remove any surface dirt. For specific cleaning instructions based on the material, please refer to the care guide included with your purchase or visit our Care Instructions page on our website.

3. What is your return and exchange policy?

We offer a hassle-free return and exchange policy. If you’re not completely satisfied with your purchase, you can return or exchange the item within 30 days of delivery. The product must be in its original condition and packaging. For more details, please visit our Returns and Exchanges page.

4. How long does shipping take, and what are the shipping costs?

We offer standard and expedited shipping options. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. Shipping costs are calculated at checkout based on your location and the shipping method selected. We also offer free standard shipping on orders over $100.

5. Do you ship internationally?

Yes, we do! Unzi Wear ships to many countries worldwide. International shipping costs and delivery times vary depending on the destination. Please check our Shipping Information page for more details on international shipping.

6. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website. If you have any issues with tracking, please contact our customer support team.

7. Can I cancel or modify my order after it’s been placed?

If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request. However, once an order has been processed and shipped, we are unable to make any changes. In such cases, you may need to wait until you receive the order and then proceed with a return or exchange.